Frequently Asked Questions

Find answers to common questions about Termbi's restaurant management platform

Yes, Termbi allows full customization of booking intervals, peak times, and guest preferences to suit your restaurant's unique operations. You can:

  • Set different time slots for weekdays vs weekends
  • Define special hours for holidays
  • Customize guest information collection

Absolutely! Termbi is fully optimized for mobile devices, ensuring seamless access for both restaurant owners and guests. Our responsive design works perfectly on:
  • Smartphones (iOS & Android)
  • Tablets
  • Desktop computers

Yes, Termbi supports integrations with various POS systems to streamline operations and improve efficiency. We currently integrate with:
Square
Toast
Lightspeed
Others available upon request

We prioritize data security with GDPR-compliant servers located in the EU.

Your information remains safe and confidential through:

  • End-to-end encryption
  • Regular security audits
  • Role-based access controls
  • Compliance with EU data protection regulations

Yes, Termbi includes a comprehensive marketing suite that allows you to:
  • Create and manage coupons/vouchers
  • Set up special offers for specific dates/times
  • Run loyalty programs
  • Track promotion performance

All PREMIUM and ULTIMATE plans include advanced marketing features.

Support Hours

Our support team is available:

Monday to Friday
9:00 AM to 6:00 PM (CET)

Self-Service

Our Help Center is accessible 24/7 with comprehensive guides and troubleshooting articles.

All Termbi plans offer unlimited reservations

You can accommodate as many guests as needed without worrying about caps or overage fees. Our system automatically scales with your business.

Yes, you can test Termbi for 30 days without any obligation. This includes:

  • Full access to all BASIC features
  • Up to 100 reservations
  • Email support

After the trial, your account will automatically transition to the BASIC plan unless you upgrade.

No payment information is required to start the free trial.

Payment details are only necessary if you choose to upgrade to the PREMIUM or ULTIMATE plan after the trial period ends.

Yes, our platform supports multi-location management:

  • Add unlimited restaurants to your dashboard
  • Manage all locations from a single account
  • Compare performance across locations

Each restaurant requires a separate license for PREMIUM or ULTIMATE features. Contact our sales team for exclusive offers for multiple venues.

Still have questions?

Our team is ready to help you find the perfect solution for your restaurant.

Contact Us Help Center