Privacy Policy
At Termbi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1. Data Collection
We collect the following types of personal data to provide our services:
- Contact information (name, email, phone number)
- Restaurant details and operational information
- Payment and billing information
We may also collect usage data to analyze service performance and improve user experience, including:
- IP addresses and device information
- Browser type and version
- Pages visited and time spent on our services
2. Data Usage
Your data is used for the following purposes:
Reservation Management
Facilitating and managing restaurant reservations
Customer Support
Providing assistance and resolving issues
Marketing Communications
Sending service updates and promotions
Analytics
Improving our services and user experience
3. Data Sharing
Your data may be shared in the following circumstances:
- Service Providers: With trusted partners who assist in delivering our services, subject to strict confidentiality agreements
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
4. Data Security
We implement robust security measures to protect your information:
Industry-standard encryption protocols
Secure EU-based servers
Regular security audits
All data transfers are protected using appropriate safeguards in compliance with GDPR regulations.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Remember user preferences
You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain website features.
6. Your Rights
Under data protection laws, you have the right to:
Access
Request a copy of your personal data
Rectification
Update or correct inaccurate information
Erasure
Request deletion of your personal data
Opt-out
Unsubscribe from marketing communications
To exercise these rights, please contact us at support@termbi.com.
7. Retention Policy
We retain personal data:
- For as long as necessary to provide our services
- To comply with legal obligations (typically 7 years for financial records)
- Until you request deletion, unless we're required to retain it by law
Anonymized data may be retained indefinitely for analytical purposes.
8. Changes to the Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on our website with a new "Last updated" date
- Notify registered users of significant changes via email
We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at: